Q: Are you a factory or a trading company?
A: We are a professional manufacturer, and you are welcome to visit our factory facilities at any time!
Q: What specific products can we purchase from you?
A: We offer wallbox/portable AC EV chargers (3.5kw-44kw), floor-mounted fast DC charging stations (30kw-480kw), mobile chargers with energy storage (3.5kwh-161kwh), and solar system products.
Q: Do you offer customization and logo placement?
A: Yes, we provide full OEM services. We can implement your designs and place your professional logo on the products.
Q: What are your standard terms of trade?
A: We support various terms including EXW, CFR, CIF, DAP, DDU, and DDP to suit your logistics needs.
Q: What is the warranty policy for your charging stations?
A: We provide a two-year warranty for the hardware with covered replacement costs. Our software includes a lifetime warranty with remote technical video support.
Q: Do your products meet local customs clearance standards?
A: Yes, our products are sold globally and hold certifications recognized by local governments. We provide standardized packaging to ensure smooth customs clearance.