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Frequently Asked Questions
What is the charging capacity of this station?
This DC fast charging station has a high power capacity of 360KW, designed for rapid charging of heavy-duty and fleet vehicles.
How many vehicles can it charge at once?
The station supports "One Pile with Multiple Charges" and can be configured with up to 6 or 8 charging guns to handle multiple vehicles simultaneously.
What safety protections are built into the system?
The station includes comprehensive safety parameters: Over Current, Under Voltage, Residual Current, Surge Protection, Leakage Protection, Short Circuit, and Over Temperature protection.
Is the station suitable for outdoor environments?
Yes, it features an IP54 rating and operates reliably in temperatures ranging from -25°C to 55°C, making it suitable for various outdoor public and commercial locations.
What are the authentication methods for users?
Users can start a charging session via QR Code, RFID Card, or by using a Password Login on the integrated 7-inch touch screen.
What is the warranty period for this equipment?
This charging station comes with a 24-month (2 years) warranty, ensuring long-term reliability and support.