Frequently Asked Questions
What products and services can you provide?
We supply various control cabinets such as high and low voltage switchgear, energy storage and charging integrated cabinets. We support OEM/ODM customization, electrical drawing, and installation guidance with global after-sales support.
Which charging interfaces are compatible with your systems?
Our systems are compatible with CCS1, CCS2, GB/T, and CHAdeMO standards, supporting most mainstream electric vehicles worldwide.
Can the system operate in extreme weather conditions?
Yes, our devices offer up to IP65 protection and are tested to operate in environments ranging from -20°C to 55°C, including high humidity and dusty conditions.
What is the expected service life of the charging and storage units?
The system lifespan is approximately 8–10 years. The storage batteries support over 3,000 cycles, ensuring long-term reliability and low maintenance.
Do you support remote monitoring and diagnostics?
Yes, our systems include cloud-based platform support, enabling real-time monitoring, remote diagnostics, and instant alerts for optimal fleet management.
Is it possible to operate off-grid where there is no electricity access?
Absolutely. We offer solar + storage + diesel hybrid solutions designed for complete off-grid operation in remote locations.